This Privacy Policy explains how Finstack LLC — doing business as SprintPay, the brand and operating name under which it provides services ("SprintPay," "we," "us") — collects, uses, shares and safeguards personal information when you visit sprintpay.io, use our services, or otherwise interact with us.
1. Information we collect
- Identity & contact data: name, date of birth, government ID, email, phone, address.
- Business data: entity name, formation documents, beneficial owners, ownership structure.
- Transaction data: amount, currency, originator, beneficiary, method, timestamps, IP.
- Technical data: device identifiers, browser, OS, log files, cookies (see Cookie Policy).
2. How we use it
- Provide, operate and improve our payment, FX and crypto-conversion services.
- Verify your identity and screen for fraud, money laundering, terrorist financing and sanctions risk.
- Comply with the Bank Secrecy Act (BSA), OFAC rules, and other applicable financial-services laws.
- Communicate with you about your account, support tickets, and (with consent) marketing.
3. Legal bases & retention
We process personal information to perform our contract with you, to comply with legal obligations (including BSA recordkeeping for at least five years), to protect our legitimate business interests, and where required, with your consent. We retain records consistent with regulatory requirements.
4. Sharing
We share information with: banking and payments partners executing your instructions; KYC/KYB and sanctions-screening vendors; auditors and regulators with lawful authority; law enforcement when required.
5. International transfers
Personal information may be processed in countries other than your own. Where required, we use Standard Contractual Clauses or equivalent safeguards.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, port, restrict or object to processing of your personal information. Contact privacy@sprintpay.io to exercise these rights.
7. Security
We implement administrative, technical and physical safeguards designed to protect personal information. No system is perfectly secure; we encourage strong passwords and multi-factor authentication.
8. Children
Our services are not directed to children under 18, and we do not knowingly collect personal information from them.
9. Changes
We will post material changes to this policy on this page and update the "Last updated" date. Where required by law, we will notify you directly.
10. Contact
Finstack LLC, 1001 S Main St, Ste 600, Kalispell, MT 59901-1498, USA · privacy@sprintpay.io.